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Terms and Conditions

1. Introduction By accessing and using this website, you agree to be bound by the following Terms and Conditions. If you do not agree with these terms, please refrain from using our services.

2. Eligibility You must be at least 19 years of age and a resident of Canada to use this website. Our services are not available to anyone under the legal age or outside of Canada.

3. Payment Terms

  • We process payments directly on-site using cash.
  • Delivery payments are processed via a Square terminal that accepts credit or debit cards.
  • Shipping fees will be billed through an invoice sent via email, which can be paid using credit or debit cards.
  • Orders will be canceled if not paid within 48 hours of invoicing.

4. Account Creation

  • Users can create an account on our website but must provide ID verification for their first order via email.
  • Instructions for providing ID will be sent to the user via email after registration.

5. Shipping and Delivery

  • We offer Canada-wide shipping.
  • Shipping timeframes may vary depending on location. In most cases, shipments will arrive within 2-5 business days, but in the event of Canada Post delays or further locations, delivery may take up to 15 days.

6. Product Returns and Exchanges

  • Refunds are not offered on products purchased through our website.
  • Exchanges are only permitted for defective products and must be requested within 24 hours of purchase.
  • To initiate an exchange, please contact us with your order details and a description of the defect within 24 hours.
  • Products that are not defective or requested after 24 hours from the time of purchase are not eligible for exchange.

7. Location and Legal Compliance

  • We operate under Treaty Law and are located on Wolastok territory.
  • All transactions and operations are subject to applicable laws of our jurisdiction.

8. Use of Products

  • Products sold on this website are for personal use only and cannot be resold or distributed without prior written consent.

9. Privacy Policy

  • We respect your privacy and handle your personal data in accordance with our Privacy Policy.
  • By using this website, you consent to the collection and use of your personal information as outlined in the Privacy Policy.

10. Intellectual Property

  • All content on this website, including text, images, logos, and trademarks, are the property of mimi's medicinals and are protected by intellectual property laws.
  • You may not use, reproduce, or distribute any content from this website without prior written permission from us.

11. User Responsibilities

  • By using this website, you agree not to:
    • Engage in fraudulent or illegal activity.
    • Use the website in a manner that could harm or disrupt the operation of the site.
    • Violate any local, provincial, or federal laws.
    • Attempt to reverse engineer, hack, or exploit the site.

12. Third-Party Links/Services

  • Our website may contain links to third-party websites or services.
  • We are not responsible for the content, services, or actions of these third parties. Use of third-party links is at your own risk.

13. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or products purchased through it.

14. Force Majeure

  • We are not responsible for delays or failure to fulfill orders due to circumstances beyond our control, including natural disasters, strikes, or shipping delays.

15. Consumer Protection Rights

  • Some jurisdictions may provide additional consumer protection rights, which apply in certain situations. This does not affect your statutory rights.

16. Indemnity

  • You agree to indemnify and hold harmless mimi's medicinals, its affiliates, and employees from any claims, damages, losses, and expenses arising out of your use of the site or any breach of these Terms and Conditions.

17. Dispute Resolution

  • Any disputes arising from these Terms will be governed by the laws of [Insert Jurisdiction].
  • Disputes will be resolved through binding arbitration.

18. Termination of Service

  • We reserve the right to suspend or terminate access to our services if we believe you have violated any terms.

19. Changes to Terms

  • We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated Last Updated date.

20. Contact Information If you have any questions regarding our Terms and Conditions, please contact us at info@gotomimis.com

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